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High Risk Merchants
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CBD and Hemp Products
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Supplements
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Beauty and skincare
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Oils and topicals
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Pain relief
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Pet products
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Clothing
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Food products
Don’t see your product? Contact us, and we’ll be happy to confirm if we support it.
1. Legal & Licensing
Legal opinion on compliance with applicable laws & regulations, including
licensing and card network registration requirements or exemptions, and flow of
funds description.
Copy of all applicable licenses
2. Merchant Attestation signed by Beneficial Owner or Control Person.
Stating Hemp Merchant does not currently or intend to deal in Marijuana and
describes the nature of Hemp Merchant’s hemp-related business.
3. Financials
2 years (un)audited financial statements including balance sheet, income
statement and cash flow statement
6 months processing statements showing chargeback, ACH returns and dispute
rates
4. Laboratory Testing Results
A copy of the results from the most recent Hemp Merchant’s products that were
sent to an accredited Hemp Testing Laboratory that demonstrate Hemp
Merchant’s products do not contain THC concentrations of >0.3%.
If the certificate is under the supplier, provide a copy of the recent supplier
invoice matching the entity on the certificate.
5. List of Products and Services
A list of all CBD-related products and services provided by Merchant, including
the name of each product or service, the type of CBD included in it or to which it
relates, and a brief description of the product or service
6. Marketing Materials
Merchant Website(s), online marketing, advertising materials
7. Shipping & Handling :
Terms of service and related agreements
Shipping & handling terms and disclosures
Returns & refunds terms and disclosures
8. Policies, Procedures & Practices
Employee Screening
Employee Training
Customer Documentation Requirements & Customer Due Diligence
Filing of Form 8300s
Vendor Training and Vendor Compliance
Marketing (all channels used)
Physical Security (if applicable)
Sourcing and Purchasing Cannabis Product
Acquiring, Transporting, and Storing Cannabis Product
Geofencing, IP address controls, or similar geographic controls
9. Bank Accounts & Real Estate (Applicable to Hemp producers/manufacturers)
Bank Letter(s) - Letter(s) prepared by bank(s) where Hemp Merchant maintains
accounts demonstrating awareness of Hemp Merchant’s hemp-related business.
Lessor Letter(s) - Letter(s) prepared by owner(s) of any property leased by Hemp
Merchant for commercial purposes demonstrating awareness of Hemp
Merchant’s hemp-related business.
Digital Wallets
1. Legal & Licensing
Legal opinion on compliance with applicable laws & regulations, including
licensing and card network registration requirements or exemptions, and flow of
funds description.
Copy of all applicable licenses - FinCEN Registration number, NMLS ID
Number(s) & State License Number(s)
2. Financials
2 years (un)audited financials statements including balance sheet, income
statement and cash flow statement
6 months processing statements showing chargeback, ACH returns and dispute
rates
3. Anti-money Laundering Policy / Risk Management
BSA/AML Policies & Procedures
Designation of a Compliance Officer
Internal Policies, Procedures and Controls
Customer Due Diligence & Risk Assessment
Employee Training
Independent Testing of AML program and Internal controls
OFAC Policies and Procedures
Record Keeping Policy
Privacy and Acceptable Use Policies
Data Security
Geolocation Controls (if applicable)
Information Security Policy
Business Continuity and Disaster Recovery plan
4. Support of Customers:
Channels that the company offers support (phone, email, chat) and customer
service hours
Complaint/Dispute Resolution Policy
5. Marketing Materials
Merchant Website(s), online marketing, advertising materials
6. Partnerships & Third-Party Agreements (If applicable)
Letter(s) from Bank/Non-Bank Partner(s)
List of Service Providers with access to Users’ payments/financial information
List of Retailers / Third-Party Merchant Partners
7. Organizational chart of Operations and Compliance departments
iGaming
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Fantasy sports
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Online sports betting
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Online casinos
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Slots
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Poker
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Skill-based games
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Luck-based games
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Lotteries
1. Legal & Licensing
Legal opinion on compliance with applicable laws & regulations, including
licensing and card network registration requirements or exemptions, and flow of
funds description.
Copy of all applicable licenses
2. Financials
2 years (un)audited financials statements including balance sheet, income
statement and cash flow statement
6 months processing statements showing chargeback, ACH returns and dispute
rates
3. Data Flow Chart
Illustration showing Merchant’s process for moving transaction data and the
relationships between the parties involved, including what data is being passed
and to whom it is being passed at each stage.
4. Third-Party Certification (Internet Gambling Only)
A third-party certification that the Merchant's systems for engaging in the internet
gambling business are reasonably designed to ensure that the Merchant's
internet gambling business will remain within the licensed or otherwise lawful
limits, including with respect to age and location verification.
5. Anti-money Laundering Policy / Risk Management
BSA/AML Policies & Procedures
Organizational chart of Operations and Compliance departments
Designation of a Compliance Officer
Internal Policies, Procedures and Controls
Customer Due Diligence & Risk Assessment
Employee Training
Independent Testing of AML program and Internal controls
OFAC Policies and Procedures
Record Keeping Policy
Privacy and Acceptable Use Policies
General terms of use, eligibility, and promotional offers
Disclosures, rules, and limitations related to fairness of play
Payments (both pay-in and pay-out) terms and limitations
Data Security
Geolocation Controls
Information Security Policy
Business Continuity and Disaster Recovery plan
6. Support of Customers:
Channels that the company offers support (phone, email, chat) and customer
service hours
Complaint/Dispute Resolution Policy
7. Marketing Materials
Merchant Website(s), online marketing, advertising materials
8. Pari-Mutuel Betting/Advance Depositing Wagering Merchant Only
List of all racetracks where betting activities are occurring
Consent from Host Racing Association, including written consent of the host
horsemen's group
Consent from Host Racing Commission
Consent from Off Track Racing Commission
Consent from racetracks operating within 60 miles of the off-track betting office,
or, if there are none, the closest operating racetrack in an adjoining state.
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This is a great place to tell users a story about your website and let them know more about what you offer. You may want to share information about your company's background, your team, or the services you provide. Be sure to keep the tone and voice consistent throughout the site so users become familiar with your brand.
A title goes here. Click to edit and add your own.
This is a paragraph. Use this area to add any information you want to share with users. Just click "Edit Text" or double click here to change the text and make it your own. You can also adjust the paragraph's font, size and color so it fits your website’s theme.
This is a great place to tell users a story about your website and let them know more about what you offer. You may want to share information about your company's background, your team, or the services you provide. Be sure to keep the tone and voice consistent throughout the site so users become familiar with your brand.
A title goes here. Click to edit and add your own.
This is a paragraph. Use this area to add any information you want to share with users. Just click "Edit Text" or double click here to change the text and make it your own. You can also adjust the paragraph's font, size and color so it fits your website’s theme.
This is a great place to tell users a story about your website and let them know more about what you offer. You may want to share information about your company's background, your team, or the services you provide. Be sure to keep the tone and voice consistent throughout the site so users become familiar with your brand.