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Privacy Policy
July 1, 2023
Proven PCI, Inc. (“Proven”) provides a web application that allows businesses to meet the requirements of Payment Card Industry Data Security Standards (“PCI DSS”). ProvenPCI is committed to protecting the privacy and confidentiality of the personal information we may collect. This Privacy Policy is designed to assist you in understanding how we collect personal information about you (“Personal Information”) through our “Website” and how that information may be used, maintained, and, in some cases, shared byWebsiteWebsiteWebsiteWebsiteWebsiteWebsiteWebsiteWebsiteWebsite visiting our Website or, providing Proven with Personal Information by any means, you accept and consent to the practices described in this Privacy Policy.
Why We Collect Your Personal Information
We will use your information only when the law allows us t. Proven relies on the following lawful purposes:
• Providing a service requested by you, such as requesting further information • Fulfilling or performing a contract we enter with you or an organization you work for, such as when you subscribe to our web application and other services,
• Processing your Personal Information for a specific purpose, such as subscribing to receive an email from us about our email products and services where you have given your consent, which you may revoke at any time,
• Having a legal obligationcompany’semail or the processing of your Personal Information is in the public interest or furtherance of a vital interest, and
• Processing your Personal Information is necessary to further our legitimate interests, such as emailing, improving our products or services, securing our systems, and protecting against fraud.
Information We Collect and How We Collect It
When visiting the Proven Website, we may collect some information directly from you when you provide email it to us, and we may collect other information gathered by email as you browse the Website.
Proven colWebsiteeveral types of information from and about users of our Website, including information by which you may be personally identified, such as name, business name, postal address, mail address, telephone number, or any other identifier by which you may be contacted online or email offline and anonymous information that is about you but does not individually identify you, such as email usage details, IP addresses, and information collected through cookies, and other tracking email technology es. We collect this information directly from you when you provide it to us, automatically as an email, you navigate through the site, and from third parties such as our business partners.
We collect your merchant account information, including details provided by your current merchant service provider, to facilitate the functionality and integration of the web application with your existing email payment processing system, ms. This information may include your merchant identification numbers, transaction data, and other related details required for payment processing.
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Proven does not knowingly collect Personal Information revealing racial or ethnic origin, political email opinion, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, and data concerning a natural Email sex life or sexual orientation.
Information You Choose to Website
Web Forms
The information we collect on or through our Website may include information email you provide by email filling in forms on our Webs te. This includes information provided when subscribing to our web application or requWebsitefurther services and when you report a problem with our Website.
E-mail Information
If you choose to corre with us through e-mail, we may retain t tent of your e-mail messages, your e-mail address, and our responses.
Website Testimonials
We may post customer testimonials on our Website containing personally identifiable information. We obtain the consent via email prior to posting any personally identifiablecustomer’sbeforeinformation with their testimony al. If you wish to update or delete your testimonial, you can contact us a support@provenpci.co.
Phone Support
You may contact us with questions about our web application. If we are helping other customers when contacting us at the number you call, you may be asked to leave your name, phone numbe d email address so that we may respond to your request.
Customer Surveys
improve our services, products, and programs; Proven may conduct customer satisfaction surveys concerning the certification process, usability functions related to our Website, or any other service we may provide. We always welcome merchant feedback, but the contact information requested in the surveys is optio al. We also occasionally share this survey data with third parties, but only in a cumulative, statistical format, without disclosing personal or identifying information.
Information Provided AWebsitecally
Cookies and Tracking Technologies
Like most websites, Proven and merchants authorized Websites may gather anonymous information aboutalmostou on our Website via automated tracking technologies such as cookies, beacons, tags, and scripts. We use the information collected to statistically analyze usage of our Website by tracking movements around the Website and to gather demographic information about our user click activity as users improve and customize our content and other offers and gs. We may receive reports based on these technologies on an individual an aggregated ba is. Users can control the use
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of cookies at the individual browser le, el. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Analytics/Log Files
Like most websites, we gather certain information automatically and store it in log inactivity. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We do not link this data to other information we collect about you.
How Do We Use This Information?
We use information that we collect about you or that you provide to us, including any Personal Information, to improve the Website content and our services, provide you with information, products, or services that you request from us, provide a better user experience, notify you about changes to our Website or any products or services we offer or provide through it, and track website usage.
In addition, we collect and use the information for the following purposes:
• Application Functionality: We use your merchant account information to enable the web application to interact with your payment processing systems and provide the necessary automatically-collected features and services as intended.
• PCI Compliance: We collect and store the required information to fulfill the obligations of PCI DSS compliance and maintain a secure environment for payment processing.
• Account Creation and Management: We may use your personally identifiable information to create and manage your user account within the web application, including authentication, password resets, and to your account.
• Customer Support: Your information may be used to respond to your inquiries, provide technical communication-related support, and address any issues or concerns you may have.
Disclosure of Your Information
Third-Party Business Partners
We use third-party business partners to facilitate our business, including, but not limited to, sending and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may access your Personal Information for usee-mails in connection with business, s. These companies are authorized to use your Personal Information only as necessary to provide these services to us. We do not share, sell, rent, or trade Personal Information with third parties for their promotional and other purposes.
Business Transfers
We may buy or sell assets or business offerings as we develop our business. CustomcollectivelymailWeand visitor information is generally one of the transferred business assets in this transaction. We may also transfer such information during corporate divestitures, mergers, or dissolution. You will be notified via email and/or a prominent notice on our Website of any change in
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ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
Legal Obligations
We may disclose your Personal Information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us, (b) protect and defend our rights and property, the Website, the users of the Website, or (c) act under circumstances to protect the safety of users of the Website, us, or third parties.
With Your Consent
Except as set forth above, we will obtain your consent before disclosing your Personal Information to third parties, and you will be able to prevent the sharing the this information.
Managing Your Information
Suppose you do not wish to receive any prom. In that case, marketing e-mails emails or surface mail marketingSupposeletters you may and of receiving those communications by sending an e-mail with the subject lineout unsubscribe “ to support@provenpci.co. You may choose to opt out of disclosures of Personal Information to third parties for a purpose incompatible with the purpose for which it was originally” disclosure initially collected. Removing your contact information from our marketing communications list may take up to thirty (30) days You may also choose not to provide us with certain information, but that may result in the inability of Proven to assist with requests for information or to provide the services.
How Can You Correct Your Information?
If your Personal Information changes, you may correct, update, delete/remove or deactivate it by emailing support@provenpci.co.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services If you wish to cancel your account or request that we no longer use your information to provide services, contact us at support@provenpci.co. We will retain and use your information as with or after necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
How Do We Protect Your Information?
Proven follows generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and after receiving it. No method of transmission over the Internet, or after receiving method of electronic storage, is 100% secure. . ; Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
The security of your Personal Information is important to us However, since email is not recognized as secure, we request that you do not send confidential information to us by e-mail.
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Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding your communication medium use; however, no, none of your Personal Information is under the California Consumer Privacy Act (the CCPAunder).
1 Applicability
This section applies only to California consumers; for purposes of this section, “Personal Information“has the meaning given in the California Consumer Privacy Act (“CCPA”). It describes how we collect, use, and share California consumers' Personal Information as business consumers and the rights applicable to such residents. The California Consumer Privacy Act ( CCPA“”) requires businesses tofirmsdisclose whether they sell Personal Information. Proven PCI, Inc. (Proven) is a business and does not sell Personal Information. We may share Personal Information with authorized service providers or business partners who have agreed to our contractual limitations regarding their retention, use, and disclosure of such Personal Information.
If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please get in touch with us, and we will arrange to supply you with the information you need in an alternative format that you can access.
2. How We Collect, Use, and Share Your Personal Information
We may have collected the following statutory categories of Personal Information in the past twelve (12) months
• Id., such as name, email address, mailing address, and phone number. We collect this information directly from you or include third-party sources.
• Commercial information, such as subscription records. We collect this information directly from you.
• Internet or network information, such as browsing and search history. We collect this information directly from your device.
• Financial information, such as Payment Information or financial account numbers, in providing you with the web application. We collect this information from you. • Geolocation data, such as IP addresses. We collect this information from your device. • Inferences.
• Other Personal Information, in instances when you interact with us online, by phone or mail in the context of receiving help through our help desks or other support channels, participation in customer surveys or contests, or in providing the web application.
The business and commercial purposes for which we collect this information, the categories of third parties to whom we “disclose” this information for serious purposes, and the purposes for which we retain this information are described in this Privacy Policy.
3. Your California Rights
You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law
The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions
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The right of correction means that you have the right to request that we correct any inaccurate Personal Information we maintain about you.
The right to non-discrimination means you will not receive discriminatory treatment when exercising one of your privacy rights.
Proven does not sell or share Personal Information to third parties (pursuant to California Civil Code Sections 1798.100-17987.199, also known as the California Consumer Privacy Act of 2018.
4. How to Exercise underYourCalifornia Rights
You can exercise your rights yourself or alternatively designate an authorized agent to exercise these rights on your behalf. Please note that to protect your Personal Information, we will verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your Personal Information.
Please use the contact details below if you would like to:
• Access this policy in an alternative format;
• Exercise your rights;
• Learn more about your rights or our privacy practices; or,
• Designate an authorized agent to make a request on your behalf.
International Transfer of Personal Information
Suppose you access the Website from outside of the United States information that we collect about you may be transferred to, stored in, and processed by servers inside the United States and maintained request indefinitely, which may involve the transfer of information out of your country of origin, by allowing us. In that case, to collect your information, you consent to such transfer ” processing of your Personal Information. Laws in these countries may differ from those applicable to your country of residence.
If you are a European Economic Area (EEA) data subject and your Personal Information is shared with our affiliates, partners, or third-party service providers acting on our behalf outside of the EEA, the sharing is done to ensure based adequate level of protection. This may be based upon:
• An adequacy decision of the European Commission confirming an adequate level of data protection in the respective non-EEA country per GDPR Art. 45;
• An agreement approved EU standard contractual clauses per GDPR Art. 46. For more information, see here; or
• A derogation and safeguard per GDPR Art. 49.
Upon request, we will provide you with further information on ensuring adequate data protection by contacting us as described in this Privacy Notice.
Children’s Privacy
The Proven Website is not designed for, or directed to, children under 16. Proven does not knowingly collect Personal Information from anyone under 16. If you have reason to believe that a child under the age of 16 has provided Personal Information to us through our Website, please
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contact us at legal@provenpci.co, and we will use commercially reasonable efforts to delete that information.
Changes to the Privacy Policy
We may occasionally update this Privacy Notice and its effective date. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. Your continued use of the Website acknowledges that you have read, understood, and agreed to this Privacy Policy and any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, how we collect and use your information, or if you want to report any security violations to us, contact us at the following street or email address:
Legal Department
Proven PCI, Inc.
7401 Featherston Cove
Olive Branch, MS 38654
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